Two 2-hour sessions

Phone Right is a video and audio-based program that is designed to run with clients whose businesses depend on telecommunications. The Phone Right video is separated into 11 segments. Each segment focuses on ways you can increase the effectiveness of your Team’s telecommunication, sales and customer service skills. Segment 11 & Phone right First Impressions zeros in on one of the most problematic, yet over looked needs of any business…your receptionist’s training. Any business with a receptionists should have that person attend this program. Phone right will instruct receptionists on how to create brilliant and lasting first impressions on your phone.